At Darkhawks LLP, we value your trust and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you engage with our website, platforms, and eCommerce solutions.

🔒 1. Information We Collect

We may collect the following types of information depending on the services you use:

Personal Information: Name, email, phone number, company name, and other details when you contact us, request a consultation, or use our services.

Business & Marketplace Data: Information shared by clients for services such as account setups, brand development, marketplace management, or reinstatement requests.

Verification Documents: In some cases, we may handle government-issued IDs, business licenses, or documents required for marketplace account verification or compliance.

Technical Information: IP addresses, browser type, device details, and analytics data collected through cookies and tracking tools to enhance website performance.

📥 2. How We Use Your Information

Your information may be used for the following purposes:

Delivering and managing eCommerce services (account setups, compliance, automation, etc.)

Processing marketplace reinstatement and verification requests

Providing support and responding to inquiries

Enhancing our website, technology solutions, and user experience

Ensuring fraud prevention, compliance, and data security

Communicating updates, offers, and service-related information

🤝 3. Information Sharing & Disclosure

We respect your privacy and never sell or rent personal data. Information may only be shared:

With authorized Darkhawks LLP team members and subcontractors for service fulfillment

With third-party platforms and tools (CRM, analytics, marketplace portals) strictly for business operations under confidentiality agreements

To comply with legal, regulatory, or marketplace compliance requirements

In cases of mergers, acquisitions, or restructuring (with prior notice provided)

🛡️ 4. Data Security

We take strong measures to keep your data secure, including:

End-to-end encryption and secure SSL protocols

Role-based access control and authentication systems

Regular monitoring, audits, and data protection reviews

Confidentiality agreements and staff training to ensure responsible handling of data

At Darkhawks LLP, your trust is our priority. We are dedicated to maintaining transparency, security, and compliance across all our operations to ensure your data is always protected.